Functionality Testing

We specialize in the system testing and user acceptance testing (UAT) stages of software development. Since 2001 we've conducted more than 1000 test projects, large and small. We've built a strong client base amongst blue chips, digital agencies, the Public Sector and smaller companies. We will:

• Ensure your software will work in the real world.
• Reduce your development costs, time and stress by identifying issues earlier in the development cycle.
• Ensure your marketing is more effective and your brand enhanced by a positive user experience.

We will provide:

• Manual Testing: Our unique exploratory testing methodology is 2-3 times faster than scripted testing and eliminates unnecessary documentation. We also provide scripted testing when a more formal testing approach is appropriate.
• Automated Testing: We use test automation tools to improve the efficiency of certain types of tests and to perform tests that cannot be completed manually.
• Bespoke Testing Tool Development: When a suitable testing tool is not available, our developers will create it for your project.
• Central London Test Lab: Our Test Lab is fully equipped to handle almost any project. Operating 24/7, we can keep working when your day has finished. We can also send skilled testers and any equipment required to your office.

Compatibility Testing

Our comprehensive Test Lab ensures we can conduct compatibility testing on all the hardware and software you wish to support.

• Ensure your software will work in the real world.
• Reduce your development costs, time and stress by fixing issues earlier in the development cycle.
• Ensure your marketing is more effective and your brand enhanced by a positive user experience.

Our Compatibility Testing Lab resources include:

Browsers

• Every version of common browsers such as Internet Explorer, Firefox, Safari, Opera, AOL and Google Chrome.
• Every version of major plugins and supporting applications such as Flash Player, Shockwave, Adobe Reader, Windows Media Player and many more.
• Many niche browsers such as Lynx.

Operating Systems

• Every version of Microsoft and Apple operating systems that have been released since 1995.
• Every service pack and update for the above.
• Many versions of Linux and Solaris.

Hardware

• PCs, Macs, laptops, tablets. We hold in excess of 100 types, ranging from low-end to premium models.
• Mobile phones including all Apple iPhones, Android devices including Samsung Galaxy models, BlackBerry, Windows Mobile, Symbian and many others.
• All Apple iPod Touch models.

We've been testing mobile apps and websites since 2001. Our Lab includes all Apple iPhones, iPad and iPod Touch devices, several Samsung Galaxy devices and many other Android, BlackBerry, Windows Mobile and Symbian devices. We will ensure your software works correctly on all the mobile devices you require.
Our mobile testing services to ensure your software and apps work perfectly. This includes:

• Compatibility Tesing
• Accessibility Testing
• Usablilty Testing

We will:

• Ensure your software will work in the real world.
• Reduce your development costs, time and stress by identifying issues earlier in the development cycle.
• Ensure your marketing is more effective and your brand enhanced by a positive user experience.

Our Compatibility Test Lab is backed by our:

• Team of dedicated highly experienced test engineers.
• Testing methodology that identifies issues that aren't picked up by automated testing tools - but are found by real users.
• Large database of people with disabilities such as blindness, deafness and dyslexia who can quickly identify issues specific to their disability.

Different Users, Different Needs

Visitors to your website may have a wide range of Internet experience. Experienced users will have certain expectations based on industry norms, while inexperienced users will need guidance through the unfamiliar environment.
Failure to cater for this range of experience is likely to result in lost sales, as visitors fail to find what they are looking for or are unable to complete transactions.

Demographic Profiling

A key factor in usability testing is the identification of the demographic profiles of the target audience, taking into account factors such as their age, profession, cultural background, level of Internet experience and possibly their gender and medical condition.

Participant Recruitment

We are able to recruit participants with the demographic profiles you require. Maintaining a database of people who have registered an interest in taking part, we have a long track record of attracting participants with diverse and unusual profiles.

One-to-one Sessions

Participants are recruited to match your required demographic profiles. They are given general and specific tasks and are observed by a facilitator as they use your software or website. Audio-visual recordings may also be made.
Throughout this process the participants are encouraged to explain their behaviour and thought processes.
The report includes analysis, recommendations and proposed solutions supported by relevant audio-visual clips taken from the recordings. The complete unedited recordings can also be supplied if required.

Focus Groups

Focus groups are better suited to discovering what users want from the system rather than investigating the usability of the design.
Groups typically contain between five and ten users. It is usual to run more than one focus group to eliminate the bias that can occur in a single session.